PRIVACY POLICY

Effective Date: May 4, 2026

At Seasons of Grief, we honour the trust you place in use when sharing your personal information. This Privacy Policy outlines how your information is collected, used, and protected when you visit our website or engage with out grief support services. We are committed to transparency and the respectful handling of your information throughout your journey with us.

Information We Collect

We collect personal information that you voluntarily provide, including when you:

Sign up for coaching sessions or group programs
Join a grief circle
Contact us via email or website forms

This may include:

Your name and email address
Information shared in intake forms
Personal reflections or details related to your grief journey that you choose to share

We may also collect limited non-personal data such as website usage informat through analytics tools.

How We Use Your Information

Your information is used to support and improve your experience, including:

Scheduling and delivering coaching services
Communicating with you about sessions, programs and resources
Sending relevant updates or materials (you may unsubscribe at any time)
Improving our website and services

We do not sell your personal information.

Sharing of Information

Your information is only shared when necessary, including:

With trusted third-party providers (such as booking systems, payment processors, or email platforms) to operate our services
When required by law

These providers only access your information as needed to perform their functions.

Confidentiality & Data Security

We take reasonable and appropriate measures to protect your personal information from unathourized access, disclosure, or misuse. This includes the use of secure and encrypted platforms for coaching and group sessions where applicable.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw your consent at any time

We respect your autonomy and your control over your personal information and story.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact Nicole at hello@seasonsofgrief.com. We are here to listen and provide clarity on all aspects of our privacy practices.